Glossary of Terms & Acronyms – Hayne Final Report

Glossary of abbreviations contained in the Hayne Final Report


ABA Australian Bankers’ Association (now Australian Banking Association)
ABARES Australian Bureau of Agricultural and Resource Economics and Sciences
ACBF Aboriginal Community Benefit Fund
ACCC Australian Competition and Consumer Commission
ACL Australian Credit Licence
ADA accrued default amount
ADI authorised deposit-taking institution
AFA Association of Financial Advisers
AFCA Australian Financial Complaints Authority
AFSL Australian financial services licence
APRA Australian Prudential Regulation Authority
ASBFEO Australian Small Business and Family Enterprise Ombudsman
ASIC Australian Securities and Investments Commission
AUSTRAC Australian Transaction Reports and Analysis Centre
BEAR Banking Executive Accountability Regime
BOLR buyer of last resort
DRE dual-regulated entity
EDR external dispute resolution
EU enforceable undertaking
FASEA Financial Adviser Standards and Ethics Authority
FoFA Future of Financial Advice (legislation reforms)
FOS Financial Ombudsman Service
FPA Financial Planning Association of Australia
FSC Financial Services Council
FSG Financial Services Guide
HEM Household Expenditure Measure
IDR internal dispute resolution
KPI Key Performance Indicator
LVR loan-to-value ratio
PDS product disclosure statement
RE responsible entity
RSE registrable superannuation entity
SFT successor fund transfer
SME small and medium enterprises
SMSF self-managed superannuation fund

Source: Hayne Royal Commission Final Report, February 2019

Glossary of terms contained in the Hayne Final Report


Term Definition
accrued default amount (ADA) An amount of superannuation accumulated in a situation where (a), the member has not given the fund’s trustee any direction about how the amount is to be invested, or (b), the amount is invested

in the fund’s ‘default’ investment option.

anti-hawking provisions Provisions set out in Sections 736, 992AA and 992A of the Corporations Act 2001 (Cth) that prohibit offering financial products for issue or sale during, or because of, an unsolicited meeting or telephone call with a retail client.
Australian Credit Licence (ACL) A licence issued under the National Consumer Credit Protection Act 2009 (Cth) that authorises a licensee to engage in particular credit activities.
Australian financial services licence (AFSL), Australian financial services licensee A licence under the Corporations Act 2001 (Cth) that authorises a person who carries on a financial services business to provide financial services. A licensee is the person who provides the services.
authorised deposit- taking institution (ADI) A body corporate authorised under the Banking Act 1959 (Cth) to carry on a banking business in Australia.
Bank Bill Swap Rate (BBSY) An interest rate used as a benchmark when

pricing financial products.

Banking Executive Accountability Regime (BEAR) A piece of legislation set out in Part IIAA of the Banking Act 1959 (Cth) and enacted in February 2018, the BEAR establishes accountability obligations for authorised deposit-taking institutions (ADIs) and their senior executives and directors. It is administered by APRA.
buyer of last resort (BOLR) Arrangements whereby a licensee or an authorised representative acquires the business of another representative. The purchase price is determined using a specific formula.


Any benefit, whether monetary or non-monetary, given to a financial services licensee, or their representatives, who provides financial product advice to retail clients that, because of the nature of the benefit or the circumstances in which it is given could reasonably be expected to influence the choice of financial product recommended by the licensee or representative or could reasonably be expected to influence the financial product advice given to retail clients by the licensee

or representative: see Section 963A of the

Corporations Act 2001 (Cth).

enforceable undertaking (EU) An undertaking enforceable in a court. Issued under the Australian Securities and Investments Commission Act 2001 (Cth) and the National Consumer Credit Protection Act 2009.
external dispute resolution (EDR) An independent service for resolving disputes between consumers and providers of financial products and services, as an alternative to the court system.
financial product Under the Corporations Act 2001 (Cth), a facility through which, or through the acquisition of which, a person makes a financial investment, manages financial risk and/or makes non-cash payments.
financial services


Defined by the Letters Patent as (among other things) ‘an ADI (authorised deposit-taking institution) within the meaning of the Banking Act 1959’, ‘a person or entity required by section 911A of the Corporations Act 2001 to hold an Australian financial services licence, or who is exempt from the requirement to hold such a licence by virtue of being an authorised representative’, and ‘a person or entity that acts or holds itself out as acting as an intermediary between borrowers and lenders’.
Financial Services Guide (FSG) A guide that contains information about the entity providing financial advice, and explains the services offered, the fees charged and how the person or company providing the service will deal with complaints.
financial services


An individual or business that has been granted an Australian financial services licence (AFSL) by ASIC.
Future of Financial Advice (FoFA) A 2012 package of legislation intended to improve the trust and confidence of Australian retail investors in the financial services sector

and ensure the availability, accessibility and

affordability of high quality financial advice.

grandfathering arrangements, grandfathered commission Grandfathering arrangements allow for commissions to continue to be paid to intermediaries who

sold financial products prior to the Future of Financial Advice (FoFA) reforms that would otherwise be classified as conflicted remuneration. This source of revenue is known as a grandfathered commission.

group life insurance Life insurance where a group of people (for example, members of a superannuation fund) are covered by the one contract.
Household Expenditure Measure (HEM) A measure of what families spend on different types of household items, calculated quarterly by the Melbourne Institute of Applied Economic and Social Research.
mortgage aggregator An intermediary between mortgage brokers and lenders. Mortgage aggregators have contractual arrangements with lenders that allow brokers operating under the aggregator to arrange loans from those lenders.
mortgage broker An intermediary between borrowers and lenders of home loans.
MySuper products Low-cost, simple superannuation products

for members who make no active choice about their superannuation.

registrable superannuation entity (RSE) A category of superannuation entity, regulated

by APRA, that includes regulated superannuation funds, approved deposit funds and pooled superannuation trusts, but does not include

self-managed superannuation funds (SMSFs).

successor fund transfer (SFT) Where a member’s benefits are transferred to a successor fund. This is one of the few situations where benefits can be transferred without the member’s consent and is subject to strict regulation.
third party guarantor A person or business other than the borrower

who guarantees to pay back a loan if the borrower does not.

Tier 1 Capital Capital against which losses can be written

off while an authorised deposit-taking institution (ADI) continues to operate and can absorb losses should the ADI ultimately fail.

trail commission A regularly recurring commission to an intermediary, such as a broker, based on a proportion of the current or average loan balance and payable periodically after the loan is made/drawn.

Distinct from a commission that is paid up front.

vertical integration A description of the relationship between entities where financial advice, platforms and funds management are controlled by a single entity.

Source: Hayne Royal Commission Final Report, February 2019

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